CanaryBell

Hear from your team and customers, privately.

Your staff and customers scan a QR code to share ideas and feedback with you. Your team stays anonymous.

See it in action

What the film says:

  1. “What would your team tell you… if it didn’t feel awkward?”
  2. Messages appear around Pip: “Could we share a calendar for swapping days?” “The light by the back entrance is out.” “Fridays have been a lot lately.” “Sam stayed late to help me. Thank you!”
  3. “And your customers?” “Waited about 25 minutes. A heads-up would help.” “Everyone was so friendly today!”
  4. CanaryBell. Ideas and feedback, privately.
  5. For your team: scan the code. Nothing to download, no account. Anonymous by default: every tip starts that way. “Sent! Your secret’s safe.” It goes to the owner or manager.
  6. For owners and managers: reply, and let them see what changes. They see every step, from Heard to Done.
  7. Private by design: tips can arrive in a daily batch, so timing doesn’t give anyone away. No IP addresses.
  8. For your customers: customers can tell you too, while they’re still here. They scan a sign. Nothing to download.
  9. For offices, clinics, shops, salons, restaurants and trades.
  10. CanaryBell. Hear the little things, early.

Plans for every kind of business

Choose by how many people work with you. Your staff and customers never pay, sign up or download anything.

Starter

Up to 5 employees

$49/month

Hear from your team, privately.

Choose Starter
  • Anonymous tips from your team
  • Private two-way replies
  • Batch delivery that keeps small teams anonymous
  • Safety tips that always get a follow-up
  • Not included:Customer QR signs
  • Not included:Managers

Want to hear from customers too? Growth adds customer QR signs and managers for $30 more a month.

Business

Up to 50 employees

$149/month

For bigger teams with more managers.

Choose Business
  • Everything in Growth
  • Up to 50 employees
  • Up to 10 managers
  • Priority support

Enterprise

Over 50 employees

Let’s talk

A plan shaped around your organization.

Contact us
  • Everything in Business
  • More than 50 employees
  • As many managers as you need
  • Help getting set up

Prices in US dollars, billed monthly. Sales tax is added at checkout where it applies.
Count everyone who works at your business, including part-time staff.

Every plan includes every privacy protection. We never charge extra to keep people anonymous.

Compare plans

Every plan keeps your team anonymous. Growth adds your customers.

What each CanaryBell plan includes
FeatureStarter$49/moGrowth$79/moBusiness$149/moEnterpriseLet’s talk
Your team
EmployeesUp to 5Up to 20Up to 5050+
Anonymous tips from your team✓✓✓✓
Private two-way replies✓✓✓✓
Status updates your team can see✓✓✓✓
Batch delivery, so timing can’t give people away✓✓✓✓
Safety tips always get a follow-up✓✓✓✓
Team QR code and invite link✓✓✓✓
Your customers
Customer QR signs–UnlimitedUnlimitedUnlimited
A printable sign for each spot–✓✓✓
Customer inbox with private replies–✓✓✓
Live alert when several people write from one spot–✓✓✓
Post an update for everyone at a spot–✓✓✓
Owners and managers
Owner sign-in on iPhone or the web✓✓✓✓
Managers who can read and reply–Up to 3Up to 10No limit
SupportEmailEmailPriorityPriority

Enterprise includes everything in Business, for teams over 50.

Questions

How do I count employees?

Count everyone who works at your business, including part-time staff. CanaryBell never counts or tracks your team, because that’s part of keeping them anonymous. So we trust you to pick the plan that fits, and to move up if you grow.

Do my staff or customers pay anything?

Never. They scan a QR code and write. No account, no app to download, no cost.

Can I change plans or cancel?

Any time, in Settings. A bigger plan starts right away. If you cancel, your plan runs to the end of the month you’ve paid for.

How does payment work?

You pay by card on Stripe’s secure checkout, run by Link. Link sends your receipts and adds sales tax where it applies. We never see your card number.

What happens to our messages if we stop?

Your team and customers can’t send new messages, but you can still sign in and finish any conversation for 90 days. After that, everything is deleted.

More than 50 people, or not sure which plan fits?

Write to us and we’ll help you choose.

hello@canarybell.com